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Hobart

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Adelaide

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Central Coast

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Launceston

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Sunshine Coast

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Townsville

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Wollongong

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Gold Coast

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Newcastle

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Darwin

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Hobart

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Adelaide

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Cairns

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Central Coast

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Launceston

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Sunshine Coast

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Townsville

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Wollongong

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Gold Coast

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Newcastle

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Canberra

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Hobart

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Adelaide

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Cairns

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Central Coast

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Launceston

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Sunshine Coast

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Townsville

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Wollongong

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Gold Coast

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Newcastle

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Canberra

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Darwin

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Adelaide

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Cairns

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Central Coast

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Launceston

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Sunshine Coast

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Townsville

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Wollongong

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Gold Coast

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Newcastle

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Canberra

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Darwin

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Hobart

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Cairns

place

Central Coast

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Launceston

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Sunshine Coast

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Townsville

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Wollongong

place

Gold Coast

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Newcastle

place

Canberra

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Darwin

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Hobart

place

Adelaide

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Central Coast

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Launceston

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Sunshine Coast

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Townsville

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Wollongong

place

Gold Coast

place

Newcastle

place

Canberra

place

Darwin

place

Hobart

place

Adelaide

place

Cairns

place

Launceston

place

Sunshine Coast

place

Townsville

place

Wollongong

place

Gold Coast

place

Newcastle

place

Canberra

place

Darwin

place

Hobart

place

Adelaide

place

Cairns

place

Central Coast

place

Sunshine Coast

place

Townsville

place

Wollongong

place

Gold Coast

place

Newcastle

place

Canberra

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Darwin

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Hobart

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Adelaide

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Cairns

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Central Coast

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Launceston

Testimonials Leave Feedback

Michael Sib Siebel
Had a great experience and would definitely use your service again. The driver was on time, professional and polite.
Carine Ernest
We recently booked a bus for a hens function. The bus experience was excellent. Driver (Eric) was absolutely delightful, helpful, and efficient. We stopped at a few wineries in the yarra valley and eric was patient with us all the whole time. Bus was clean and safe. Will definitely use you guys again.
Erin
Thanks so much. Fantastic service received all the way from the initial quote to when the bus dropped everyone home. Will definitely use your company again. Thanks so much again.
Laura
My guests had a wonderful time with punctual staff and excellent travel conditions. While I was busy losing my mind over other wedding items I am glad to say that the bus organisation was not ever one I worried about. Definitely recommend your services!
Jason Dingli
The service was excellent and Mark was extremely flexible and great with all the guys. I would highly recommend your company again. Thank you
Ed
From start to finish I received the best service. Our driver on the day was very friendly and professional. I\'ll definitely be using you again for any future needs.
Margaux Bonne
Just wanted to say a massive thank you for all your help and exemplar customer service in making our work Christmas party more than memorable. We also would like to thank our driver for being so amazing! James was not only prompt and polite the whole day, but went well above and beyond his call of duty as our group photographer, event manager and personal assistant! We hope he had as much fun as we certainly did :)
Jasmin McArdle
Thank you to Shannon and Rod our wonderful bus driver!! Competitive pricing, wonderful, smooth and hassle free service. We hired the bus for a hens day and Rod our bus driver was super, he contributed to the great vibe and made it fun, nothing was too much trouble. Thank you team, I will definitely recommend and use your service when I can in the future!
Ryan James
Excellent service and accommodating drivers. Thanks
Vetu-Ri Teariki
Very happy with the service provided by Bus Charter. The driver was on time, the bus was clean, comfortable and there were no issues during the trip to and from our destination. No problem with recommending their service to others.
Sue Bertucci
Thank you to all the staff from Bus Charter for such professional and friendly service. Our driver today Vern was fantastic adding to a wonderful day on Sydney Harbour for our work Christmas party. I would highly recommend this company for price and service and will definitely be using you in the future.
Mike Sergent
Hi Anna, Everything went very well - the quote was provided quickly, the bus driver called ahead to confirm pick-up details, and arrived on time. Well played! Regards,
Amy
We were very happy with the quick and easy response from BusCharter with our quote. We had no issues with booking on short notice. The driver was friendly with both the teachers and children. Overall we were very happy and will definitely use you again provided the price remains or does not rise much higher. Many thanks, Amy
Chrisi Reardon
Everything was great and I really do appreciate how promptly and courteously you handled our numerous changes and questions. Thank you very much for your assistance and we will definitely use Bus Charter’s services again for any transport our Queensland clients require! Kind Regards, Chrisi Reardon School Support Coordinator
Annie
The service we received was exceptional right from our inital quote through to the trip itself. Our driver was absolutely lovely. I will gladly recommend Bus Charter.com.au to anyone I know.
Leo
Great Bus ,Good Driver, on time, Perfect
Lorraine
Our international and interstate guests appreciated us hiring the bus as it gave them extra time to spend with each other and also diddn\'t have to worry as to how they were going to get to the reception. We thank you for all your assistance from the start and right through the booking process. Our driver, Rob, was fantastic.
Kara Taylor
It was easy to book, they were quick with responses and were fantastic on the day. I would definitely recommend using them.
David C
We had a great driver who looked after us. It was great to have the booking confirmed and the driver called ahead. Very professional. Highly recommend
Sue Hardy
On behalf of Swifts Bowls Club I would like to thank you for the friendly and efficient service you provided for us. All buses were clean and on time an our driver "Ed" was helpful in everyway. We will certainly consider using your company when we need buses again Sue hardy Secretary Swifts Bowls Club - Ladies section

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Frequently Asked Questions

 
Do you allow alcohol on board?
 
The company policy dictates that no alcohol is to be opened or consumed on the vehicle at any time.
 
 
Is food or drink (non-alcoholic) allowed to be consumed?
 
Most non-alcoholic beverages are permitted with the exception of glass products. Food products which are easily manageable (that will not create a mess) are preferred to prevent any spills or damages to the vehicle. If any damages are created, cleaning fees will impend.
 
 
What are your cancellation fees?
 
  • 10% of the total booking amount if you cancel for any reason (this is the non-refundable deposit).
 
  • 25% of the total booking amount if cancelled with 7 days notice of your first journey (business days only) but not less than 96 business hours.
 
  • 50% of the total booking amount if cancelled with less than 96 hours notice (business days only) of your first journey but not less than 48 hours.
 
  • 100% of the total booking amount if cancelled with less than 48 hours notice (business days only) of your first journey.
 
When do I need to pay for my journey?
 
A 10% deposit is required to secure your vehicle, however the remaining balance is required to be paid 5 days prior to your journey.
 
 
What are your overtime charges?
 
Overtime/waiting rates are charged at $27.50 inc GST ($110 inc GST per hour) per 15 mins (sedans) and $41.25 inc GST ($165 inc GST per hour) per 15 mins (minibus/bus/coaches).
 
 
Are there anchor points available for child seats?
 
Depending on the size of the vehicle you require there are limited points to fit a child seat. However, the children are allowed to be seated on the parents lap in some states if the parents feel comfortable with this. It also depends on that age of the child. BusCharter.com.au adheres to laws in each state whereby that state requires children to be seatbelted. Where laws do not stipulate a requirement for the child to be secured, we still highly recommend that all children be seatbelted to avoid injury where a vehicle may stop suddenly.
 
 
Will the driver inform me if I incur any extra charges on the day?
 
No. It is NOT the responsibility of the driver to inform or warn you or your group of any impending charges including overtime, damage, or extra kilometres, etc, regardless of the circumstances on the day of your journey. It is your responsibility to manage your groups requirements on the day and be aware of any extra charges that could be incurred.
 
 
Does the quoted price include a luggage trailer?
 
Not unless you have specifically requested this. If you would like to include a trailer it will cost an additional $22 inc GST per transfer.
 
 
Can I decrease or increase my vehicle size if the passenger numbers increase/decrease?
 
Yes. While this is possible, availability of the requested vehicle will not be known until it is requested. Therefore we cannot guarantee it will be possible to change vehicle until availability is known. In addition to this prices may change.
 
 
Do you require a bond and what does it cover?
 
Bonds are placed on bookings such as, Hen’s days, Buck’s parties, Wine tours, Birthday parties, late night transfers etc. The bond is usually $300 inc GST (depending on the purpose) and covers issues such as, cleaning fees, overtime charges, damages to the vehicles etc.
 
 
Do you require a deposit?
 
Yes we require a 10% deposit of the total booking amount. This must be paid to secure the booking and is not refundable for any reason whatsoever.
 
 
Does the price quoted include things such as tolls, ferry costs, airport parking fees or national park entry fees etc?
 
No. The price quoted is strictly for the bus, driver and all vehicle insurance and running costs only. Any fees that are outside of this are payable by the client.
 
 
Do the larger coaches have storage?
 
Yes, the larger touring coaches have luggage bins underneath which hold passenger bags. Note that charter buses and low floor buses generally do not have luggage bins. Therefore for airport transfers, it is advised that you book coaches instead of charter buses. Any excess luggage must be discussed in detail with our office to ascertain the luggage requirements.
 
 
Is standing allowed on the vehicles?
 
Standing on Low Floor Buses is allowed however it is not permitted on Mini Buses and Standard/Luxury Coaches.
 
 
Does the price include meals and accommodation for the driver?
 
Not every journey or transfer requires meals and/or accommodation for the driver. Where the vehicle is travelling a significant distance away from home, or where your group is performing a multi-day tour, it may be feasable for the driver to stay with the group. It is only on these occasions where the driver will require meals and accommodation, which comes as an additional cost to the quoted price of the vehicle. While our quoted price includes the driver, it is the meals and accommodation for the driver that is not included unless otherwise stated.
 
 
What are the payment methods and when is final payment due?
 
VISA or Mastercard via Westpac’s online Payway System (2.9%)
VISA or Mastercard over the phone (3.5%)
PayPal (3.5%)
Bank Transfer
Payment is due 5 days prior to departure.
 
 
If I add an extra stop how much will this be?
 
Additional charges for extra drops are based on time and distance from the previously quoted journey. This amount is not yet known until the location of the extra stop is revealed.