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T1 International Terminal
The driver will be awaiting the passengers inside the terminal with a sign with the group name or passenger contact details. They will then assist and escort passengers to the vehicle.
T2 Domestic Terminal/ T3 Domestic Terminal
As the driver is unable to leave his vehicle, he will be waiting in the parking space between the Qantas and Virgin arrivals. Once the passengers have collected their luggage if they could make their way this area and the driver will be awaiting passengers with a Sign with the group name or passenger contact details.