“Be COVID-19 safe with our 100% refundable deposits and “Clean Commute” initiative.”
Terms And Conditions Relating to COVID-19
“Cover for COVID-19”
Our original Terms and Conditions still apply, however, our cancellation policy will differ with the exception of COVID-19 related matters. Please see below.
- A 100% refund will be issued when a cancellation of a booking is confirmed at a minimum of 7 days prior to your journey.
- A 100% credit will be issued for cancellations that are confirmed 2-7 days prior to the journey. The 100% credit includes the 20% deposit which is normally non-refundable. The credit must be used within 12 months of the issue date.
- The event MUST be cancelled or a key person is unable to travel due to being affected by COVID 19 to receive the credit or refund.
- Bookings made for journeys now until 30th November are eligible for a refund or a credit in the manner noted above, if your cancellation meets these terms.
Please see the link to our “Clean Commute” initiative which is designed to protect you, your group and our team.